Free Tech Support

Work started as a normal day. Then everyone else came in to work. In just one day I was asked to fix seven computers.

Now I am a nice guy, so I said yes, but one at a time because I have a wife and son who also need my attention. But here is my major irritation:

  1. UPDATE your ant-virus, and then use it!

    Keeping your definitions and programs up to date will alleviate many of the common computing problems. The first computer I started to work on had Norton 2003 installed, but it had never been run. It is the responsibility of the computer owner to maintain their machine, not only for youself, bot for toerh who may become infected by you.

  2. Install an ad-ware remover.

    I highly suggest Ad-Aware SE. I prefer this program because it creates an archive of the removed items in case it deleting something you use. It has never interfered with any of the programs I run, but many people choose to run programs with built in ad-ware, such as KaZaA. This program is free for personal use.

  3. Install a spy ware remover.

    For this I use Spybot Search & Destroy.
    I use this program because it creates a system restore point before it removes the spy ware registry entries. I HIGHLY recommend this, as it is also free. (You do have the opportunity to make a donation.)

  4. Clean your hard disk.

    This is not hard for Windows users. Go to Start/(All) Programs/Accessories/System Tools/Disk Cleanup and let windows so the rest.

  5. Defragment your hard disk.

    Again, this is not hard for Windows users. Go to Start/(All) Programs/Accessories/System Tools/Disk Defragmenter and let windows so the rest.

  6. UPDATED: Clean/Repair your registry.

    A registry repair tool is also useful for those stubborn lagging problems. However, most of these are not free, and I do not trust the ones that are free. I use PC Bug Doctor in combination with Registry Mechanic.

It is also important that from time to time you check which programs you have installed, and your running processes. If you do not know what something is, then you probably do not need it.

About Ron

I am the father of two wonderful boys, and the husband of one wonderful wife.
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