It is disturbing to think that people can dig through out trash and steal out identities, so we compensate by buying paper shredders, cd/dvd shredders and sometimes just not throwing things away. It is even more disturbing when a company that deals almost exclusively in our financial information is subject to the same faux pas’ we are.
NEW YORK (CNN/Money) – Citigroup said Monday that personal information on 3.9 million consumer lending customers of its CitiFinancial subsidiary was lost by UPS while in transit to a credit bureau — the biggest breach of customer or employee data reported so far.
I only mention this because this is not the first time this has happened. Not by a long shot. I received a letter from Bank One in March stating that I was one of the people whose information was lost in a similar incident. In a knee jerk reaction, I promptly canceled my card.
I am just wondering, if I told CitiGroup that I had sent my monthly payment via UPS and it was lost in transit, what would they say?