No, I am not talking about the Microsoft product, but the windows on our house.
We knew that we would have to have some windows repaired when we moved in, but after breaking the hardware on another one, we decided that we needed new. The windows are original from when the house was built, and I would find it hard to imagine that they were of good quality then.
We endued up going with Sears, as they were reasonably priced, and I liked their product. We had several estimates, and most were in the same ballpark, but in the end we decided to go with a name we knew, and a company that has been around for a very long time. The whole sales process lasted a lot longer than expected, but we got what we wanted.
I understand that replacement windows are custom made, but I rather wish they could get them installed in fewer than four weeks. I guess that is the nature of a custom product. They will not place the order until a technician comes to the house and takes exact measurements. That will not happen until the 72 hours for us to change our minds has passed.
Just out of curiosity, how many sales of this nature get canceled due to buyers remorse? Our purchase was well thought out, planned and executed. We know exactly what we are get tin ourselves into, although getting ourselves out (of debt) is of far more concern.